Privacy Policy

Who We Are

This Privacy Policy describes how Boujie Animal Chats, DBA Boujie and Beyond™ ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, book services, or interact with our communications.

Business: Boujie Animal Chats, DBA Boujie and Beyond™
Address: 12376 S Pesky Lane, Herriman, UT 84096
Email: support@boujieandbeyond.com
Website: boujieandbeyond.com

Information We Collect

Information You Provide

When you book a session, join our email list, or contact us, we may collect:

• Name and email address
• Phone number
• Information about your pet (name, species, age, health history)
• Payment information (processed securely through our payment processor; we do not store card details)
• Any additional details you share with us voluntarily

Information Collected Automatically

When you visit our website, we automatically collect certain usage data, including:

• IP address and general location
• Browser type and device information
• Pages visited and time spent on site
• Referring website or source

This data is collected through cookies and similar tracking technologies. See our Cookie Policy for details.

How We Use Your Information

We use your information to:

• Schedule and deliver sessions and services
• Process payments
• Send booking confirmations, reminders, and session follow-ups
• Send marketing emails and newsletters (you can unsubscribe at any time)
• Respond to your questions and support requests
• Improve our website and offerings
• Comply with legal obligations

Third-Party Services

We use trusted third-party services to operate our business. These services may have access to your personal data as necessary to perform their functions:

Booking & CRM

We use GoHighLevel (HighLevel) to manage appointments, client records, and automated communications. GoHighLevel's privacy policy is available at gohighlevel.com.

Payment Processing

Payments are processed through Stripe and PayPal. We do not store your full payment card details on our servers. Your payment information is subject to their respective privacy policies: stripe.com/privacy and paypal.com/privacy.

Email Marketing

We use an email marketing platform to send newsletters and promotional communications. You may unsubscribe at any time using the link in any email we send.

Analytics

We may use analytics tools to understand how visitors use our website. This data is aggregated and does not identify you personally.

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who help us operate our business (as described above)
• Law enforcement or government authorities when required by law
• A successor entity in the event of a business transfer or acquisition

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us at support@boujieandbeyond.com.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at support@boujieandbeyond.com.

Cookies

We use cookies and similar technologies to improve your experience on our site. For full details on what we use and how to manage your preferences, please see our Cookie Policy.

California Residents: CCPA Notice

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information.

Your California Rights

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale: We do not sell your personal information. You do not need to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Categories of Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers (name, email address, phone number, IP address)
• Commercial information (services purchased, payment records)
• Internet or network activity (pages visited, browser type)
• Pet information you voluntarily provide (name, species, health history)

This information is used solely to provide and improve our services, process payments, and communicate with you. It is not sold to third parties.

How to Submit a Request

To exercise any of your California rights, contact us at support@boujieandbeyond.com with the subject line "CCPA Request." We will respond within 45 days. We may need to verify your identity before processing your request.

You may also designate an authorized agent to make a request on your behalf by providing written authorization.

Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from anyone under the age of 13. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Boujie Animal Chats, DBA Boujie and Beyond™
12376 S Pesky Lane, Herriman, UT 84096
support@boujieandbeyond.com